AT&T Benefits - 1-877-722-0020. AON Hewitt # is 800-928-8027
Careplus - 877-261-3340
BELLSOUTH PARTICIPANT SERVICE CENTER (BPSC): All Savings Plans (Fidelity Investments) 1-866-697-1006
BLUE CROSS AND BLUE SHIELD OF Illionis (from 2009 forward): Customer Service: 1-800-621-7336 Blue Card Access: 1-800-810-2583 Preauthorization (Medical) 1-800-621-0965 Preauthorization (MH/CD) 1-800-984-9135 24/7 Nurseline 1-800-299-0274 www.bcbsil.com/att
Fidelity - 1-800-416-2363
BLUE CROSS AND BLUE SHIELD OF Alabama (from 2008 and prior): Claims and other coverage information (active) 1-800-292-8802 Claims and other coverage information (retired) 1-800-272-5218 Claim forms, SPD, Duplicate ID cards 1-800-633-8915
CIGNA HEALTHCARE: (Formally Healthsource Provident Administrators, Inc.) Dental Claims and Information 1-888-722-5505 www.mycigna.com
For laser vision correction providers, please call 1-877-5LASER6 or visit www.eyemedlasik.com.
LONG TERM CARE INSURANCE (LTC): John Hancock Life Mutual Life Insurance Company 1-800-732-3220
PRESCRIPTION DRUG PROGRAM: CVS Caremark - 1-800-378-8851 www.caremark.com 1-800-231-4403 (TDD) This change is only for people enrolled under the PPO or POS plans.